Effective Date: April 1, 2026 | Last Revised: April 17, 2026
Please read this agreement carefully before accessing or using UnionWork(TM) CaseFlow ("the Software," "the Platform," or "the Service"). By checking the acceptance box and signing in, you ("User," "Member," or "Subscriber") agree to be legally bound by all terms set forth herein. If you do not agree, you may not access or use the Service.
1. License Grant
UnionWork(TM) CaseFlow ("Licensor") grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for your organization's internal union case management purposes, subject to your active, paid subscription and full compliance with these Terms. No ownership rights are transferred under this license. All rights not expressly granted herein are reserved by the Licensor.
2. Permitted Use & Restrictions
You agree to use the Service only for lawful purposes and in accordance with these Terms. You expressly agree not to:
- Resell, sublicense, rent, lease, or transfer your access or credentials to any third party;
- Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Software;
- Modify, adapt, translate, or create derivative works based on the Software without prior written consent;
- Use the Software to store, transmit, or process any content that is unlawful, defamatory, harassing, abusive, fraudulent, or otherwise objectionable;
- Attempt to gain unauthorized access to any portion of the Software, its servers, or any related systems;
- Use automated scripts, bots, scrapers, or other means to access the Service in a manner inconsistent with normal human use;
- Circumvent, disable, or interfere with security-related features of the Software.
3. NOT Legal or Labor Relations Advice
IMPORTANT DISCLAIMER: UnionWork(TM) CaseFlow is a case tracking, deadline management, and workflow organization tool only. The Software does not constitute legal advice, labor relations counsel, representation, or advocacy of any kind. All CBA deadlines, milestone timelines, and workflow suggestions generated or displayed by the Software are provided for organizational and tracking purposes only and do not replace consultation with a qualified labor attorney, certified labor relations professional, or your national/international union's legal department.
Licensor makes no representation or warranty that any deadline, timeline, or procedural guidance generated by the Software is accurate, complete, or applicable to your specific Collective Bargaining Agreement or jurisdiction. Users are solely responsible for independently verifying all case deadlines and procedural requirements with qualified counsel.
4. Data Storage & Privacy
The Software operates as a client-side application. Case data, reminders, events, and related records are stored exclusively in your web browser's local storage ("localStorage") on the device you use to access the Service. Licensor does not collect, transmit, store, or have access to any case-specific data you enter into the Software. You are solely responsible for:
- Maintaining regular data backups using the Software's built-in export features;
- The security of the device(s) used to access the Service;
- Compliance with any applicable privacy laws, union confidentiality obligations, or government records requirements regarding case data stored on your device;
- Any loss of data resulting from browser cache clearing, device failure, or other circumstances beyond Licensor's control.
By using the Software, you acknowledge that Licensor does not operate as a data processor or data custodian for any personally identifiable information or grievance-related data you enter, and that no data recovery services are available from Licensor.
5. Subscription, Payment & Cancellation
Access to the Software requires a valid paid subscription. Subscriptions are billed monthly ($50/month) or annually ($499/year) as selected at registration. By subscribing, you authorize Licensor or its payment processor (Stripe, Inc.) to charge the applicable fees to your designated payment method on a recurring basis until cancellation. You acknowledge that:
- Subscription fees are non-refundable except as required by applicable law or at Licensor's sole discretion;
- Annual plan fees are non-refundable after the 7-day grace period following initial purchase;
- Access codes and login credentials are for your organization's authorized users only and may not be shared externally;
- Licensor reserves the right to modify pricing with at least 30 days' written notice to your registered email address;
- Failure to maintain a valid payment method may result in immediate suspension of access.
6. Intellectual Property
The Software, including but not limited to its design, code, interface, workflows, training materials, branding, and all associated intellectual property, is owned exclusively by UnionWork(TM) CaseFlow and is protected by applicable copyright, trademark, and trade secret laws. The "UnionWork(TM)" and "UnionWork(TM) CaseFlow" names and logos are trademarks of the Licensor. Nothing in these Terms grants you any right to use Licensor's trademarks, trade names, service marks, or logos without prior written consent.
7. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR UNINTERRUPTED ACCESS. Licensor does not warrant that the Software will be error-free, that defects will be corrected, or that the Software or the servers that make it available are free of viruses or other harmful components. Your use of the Software is at your sole risk.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF GRIEVANCE RIGHTS, MISSED DEADLINES, LOSS OF REVENUE, OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SOFTWARE, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In any case, Licensor's total aggregate liability to you for any claims arising under or related to these Terms or the Software shall not exceed the total subscription fees actually paid by you to Licensor in the three (3) months immediately preceding the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless Licensor and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorneys' fees) arising from: (a) your use of the Software; (b) your violation of these Terms; (c) your violation of any third-party rights, including any privacy, labor, or intellectual property rights; or (d) any claim that data you entered into the Software caused damage to a third party.
10. Termination
Licensor reserves the right to suspend or terminate your access to the Software immediately, without prior notice or liability, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to use the Software will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, disclaimers, indemnification, and limitations of liability. You may cancel your subscription at any time by contacting support@unionworkcaseflow.com.
11. Modifications to Terms
Licensor reserves the right to modify these Terms at any time. If material changes are made, Licensor will provide notice via email to your registered address or through a notice within the Software. Your continued use of the Software after such notification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version will always be accessible via the Member Login page.
12. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Licensor is domiciled, without regard to conflict of law provisions. Any dispute arising out of or related to these Terms or your use of the Software that cannot be resolved informally shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), with proceedings conducted in English. Notwithstanding the foregoing, Licensor may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.
13. Entire Agreement & Severability
These Terms constitute the entire agreement between you and Licensor with respect to the Software and supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Information
For questions regarding these Terms, billing, or legal inquiries, contact:
UnionWork(TM) CaseFlow - Legal & Support
Email: support@unionworkcaseflow.com