UnionWork(TM) CaseFlow is the first purpose-built grievance and case management system for unions - automatically tracking CBA timelines, arbitration milestones, and member records with a precision no spreadsheet can match.
For additional information, email support@unionworkcaseflow.com (info) - a full overview will be sent to you.
Your CBA sets strict response windows at every step of the grievance process. One missed date - not because you were wrong, but because no one was tracking it - and the grievance dies.
Paper files, email threads, and shared drives can't be searched effectively. When arbitration arrives, you're spending hours reconstructing a timeline that should have been automatic from day one.
Generic case managers weren't designed for CBA timelines, Step responses, or adverse action windows. Every workaround you build costs time and introduces error.
Engineered specifically for the way union representatives actually work - with your CBA's grievance, adverse action, suspension, and accommodation timelines built directly into the system, not bolted on after the fact.
Built by union professionals, for union professionals. Every feature exists because a real grievance required it.
Full support for grievances, party grievances, adverse actions, short-term suspensions, performance cases, and reasonable accommodation - each with its own dedicated workflow configured to your CBA.
CoreOne trigger date auto-generates every CBA milestone - Step 1 through arbitration invocation, management response windows, and appeal deadlines. The system does the math so you never have to.
CoreEach case step gets its own card with the deadline, responsible party, and current status. Milestones sync to the integrated calendar and trigger reminders automatically.
CoreAdd reps, stewards, and officers as seat holders. Assign any case, reminder, or task to a specific person. Everyone on your team sees exactly what they're responsible for - no confusion.
NewGenerate professional follow-up emails directly from any case record. Choose from Formal, Follow-Up, Legal Notice, or Case Update tone - then send to the employee, co-worker, or anyone involved in the case.
Add-OnSmart task management with priority levels, categories, seat-based assignment, and calendar sync. Set automatic notifications that go to the assigned rep - 2, 4, 7, 14, or 30 days before any deadline.
Add-OnReal-time view of all active cases by status, type, urgency, and assigned rep. Color-coded overdue alerts, arbitration countdowns, and a searchable case list - everything visible in one screen.
CoreEvery login, case action, and edit is time-stamped and logged automatically. Your digital chain of custody is always ready - no extra work needed to document your due diligence.
CoreEvery deadline, reminder, and milestone on one calendar. Click any date to see the full detail: case number, employee, milestone, responsible party. Reminders and grievance events shown together or separately.
CoreNo setup fees. No per-case limits. Your base plan covers your entire local - with optional power-up add-ons available for expanded capabilities.
Month-to-month flexibility. Auto-renews on your billing date. Manage your subscription through your member portal or contact support directly.
Credit card only Auto-renews monthly
Billed once per year. Renews automatically. Includes priority support, early feature access, and dedicated onboarding. Credit card or invoice accepted.
Card or Invoice Renews annually
Managing multiple locals or chapters under one umbrella? Contact us for volume pricing and a customized onboarding plan tailored to your organization's needs.
Reach out at support@unionworkcaseflow.com
Add-ons are billed as part of your existing plan - monthly or annual - so there's only ever one charge to your card. Contact us and we'll set up the right bundle for your local.
Smart task management, seat-based assignment, calendar sync, and automatic notifications.
Generate professional follow-up emails from any case and send to employees or co-workers instantly.
Reminders + Communications together - one plan, one charge, full capability.
We'll update your plan and billing in one step - no separate charges.
Choose monthly (credit card) or annual (card or invoice). Complete checkout in minutes or request a formal invoice for annual billing.
Your member credentials and CaseFlow access link are delivered by email within minutes of payment confirmation.
Walk through our 14-step narrated training - a complete, professional walkthrough of every feature in CaseFlow.
Start logging grievances, tracking CBA timelines, and protecting your members' rights with confidence - from day one.
This isn't a mock-up. What you see below is the actual UnionWork(TM) CaseFlow interface - the same Command Center your union officials will use every day to track grievances, communicate case updates, assign tasks to team members, and hit every CBA deadline in real time.
Real-time status across all active cases - overdue flags, upcoming deadlines, and arbitration countdowns at a glance.
Auto-calculates every step deadline from your local's agreement - configured once, accurate forever.
Add your entire team. Assign cases, reminders, and tasks to specific reps or stewards - everyone stays on the same page.
Generate and send professional follow-up emails to employees and co-workers directly from any case record - one click.
Smart task management with seat-based assignment, calendar sync, and automatic notification to whoever needs to act.
Every deadline, reminder, and milestone on one calendar - synced across reminders and grievance tracking simultaneously.
Every subscriber receives access to our professional, narrated training system - not slides, but a live walkthrough of the actual software.
Follow along as a union official walks through filing, tracking, and managing actual grievances from intake to arbitration - demonstrating every button, every feature, and every workflow in the live system.
Schedule a one-on-one walkthrough with a CaseFlow specialist - tailored to your local's specific CBA, agency, and case types. See every feature in action before you subscribe.
To request a live demo, email support@unionworkcaseflow.com with the subject Live Demo Request - we'll reach out to schedule your walkthrough.
There is no other software on the market purpose-built for union grievance management. UnionWork(TM) CaseFlow fills a gap that has existed for decades - giving union representatives the same professional case-management tools that management has always had.